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PAYMENTS:
Guest voluntarily agrees to pay a deposit of 50% at the time of booking and
the final payment 30 days prior to arrival. Balance Payment is due 30 Days before Arrival and will be
charged automatically to same credit card used, unless communicated otherwise. Within 30 Days of
Arrival, Total Cost is due to reserve property. Casago strongly encourages guest(s) to purchase
Travelers Insurance to help minimize any losses you may suffer from cancellations that occur after
reservation becomes firm/non-refundable.
CANCELATIONS & REFUNDS:
For arrivals outside of 30 days you have a 24 hour grace period to call and cancel your reservation with no penalty. After that any reservation that is canceleld 60 days or more from arrival will receive a full refund minus a $100 Cancellation Fee. For cancellations made less than 60 days but more than 30 days from arrival will receive a refund of 50% of the deposit paid. Inside 30 days or less from arrival reservations cannot be changed. If you need to change dates, the room, or cancel or downgrade in anyway for any reason you will forfeit total deposit paid no refund will be issued. We highly recommend you purchase Travelers Insurance.
RESERVATIONS:
All Reservations are subject to Management and Property Owner approval.
Online rates are subject to change without notice. Should there be ANY issues with the reservation,
you will be contacted within 48 hours.
ARRIVAL & DEPARTURE:
Check-in time is no earlier than 4:00 PM on arrival date. This time may
be delayed should unforeseen circumstances arise. Check-out time is NO LATER than 10:00 AM on
the departure date. Early Check in and Late Check Out options are available for an additional fee if
available (Not an option during Peak Times).
UNAVAILABILITY:
For any reason beyond the control of Management, the Premises become
unavailable, Management may substitute a comparable unit or cancel this Agreement and refund in
full all payments made by Guest.
Pets:
Applies only to homes which are designated Pet Friendly: Pets are limited to two, medium sized,
house broken dogs. All other animals are not allowed. Pets found in non-pet properties are
forbidden and will result in immediate eviction without refund and incur a $250.00 charge to the
credit card on file. Pet damages are not covered by the Damage Waiver Fee and your credit card
will be billed if there is damage to the unit caused by your pets.
NO SMOKING:
No smoking is allowed on the Premises. If smoking does occur on the Premises, (i)
Guest is responsible for all damage caused by the smoking including, but not limited to, stains,
burns, odors and removal of debris; (ii) Guests may be required to immediately leave the Premises,
or be removed from the Premises; (iii) Guest is in breach of this Agreement.
NO PARTIES:
All our rentals are in residential areas and may NOT be used for weddings,
receptions, parties, or large gatherings. Any disruptive events could result in the eviction and
forfeiture of the entire rental amount and security deposit.
ILLEGAL SUBSTANCES:
No illegal substances are allowed in the rental, and minors should not be
in possession of alcohol. Violations will result in eviction from the property and no refunds will be
issued.
TV/CABLE/INTERNET/SATELLITE:
No refund shall be given for number of devices, outages,
content, or lack of content or personal preferences about cable/internet/satellite service. Services
are provided as a convenience only and are not integral to this agreement. No refund shall be given
for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal
preferences about service.
Spa Addendum:
If your property includes a spa.
In addition to the specific language entitled "Spas" in this Casago Reservation Agreement,
please be informed Casago, and its employees and representatives, cannot warrant, guarantee,
or promise that any given time, will be heated to the subjective opinion of the Guest(s).
In Winter months, Casago can provide no guarantee that the spa will be heated perfectly, during
each day of the Guest(s) reservation. Additionally, Casago cannot warrant, guarantee, or
promise that the heater will not fail, or need repair, at any time of the Guest(s) reservation.
Whereas Spa temperatures are not always within Casago's control, Casago cannot guarantee
that Spa equipment will not fail or require repair, Casago is not obligated to provide a credit,
refund, or concession to Guest(s) under these circumstances.
Casago will however dispatch a technician within Forty-Eight (48) hours of Guest(s) reporting,
via phone call and leave a message through the Casago office, to report and or notify Casago of
a spa problem.
UNFORESEEN OCCURRENCES:
Management will not assume liability for any loss, damage or
inconvenience caused by but not limited to the following: weather conditions, natural disasters,
pests, construction, acts of God, or other reasons beyond its control. There shall be no refunds
available as such instances are beyond the control of Management. It is highly recommended that
guests consider travel and/or rental insurance.
WEATHER/MOTHER NATURE:
Casago Snowshoe cannot be held responsible for circumstances
beyond our control. This includes excessive noise from construction or public/private events,
wildfire/smoke, weather related interruptions, road closures, lack of snow, frozen pipes, interruption
of services and utilities or unexpected appliance breakdown. Properties that are listed as Ski-in/ Ski -
out, Ski Access, Walk to ski, and the ski accessible homes are subject to weather and Casago
Snowshoe cannot be held responsible weather/snow conditions that make these homes ski
accessible.
PERSONAL PROPERTY AND INJURY:
(i) Owner Insurance: Guest personal property, including
vehicles, are not insured by Owner or, if applicable, HOA, against loss or damage due to fire, theft,
vandalism, rain, water, criminal or negligent acts of others, or any other cause. Owner/Management
does not insure against personal injury to Guest, guests, or licensees due to any reason other than
the condition of the Premises. (ii) Guest Insurance: Management recommends that Guest carry or
obtain insurance to protect Guest and licensees and their personal property from any loss or
damage. (iii) Indemnity and Hold Harmless: Guest agrees to indemnify, defend and hold harmless
Owner and Management from all claims, disputes, litigation, judgments, costs and attorney fees
resulting from loss, damage or injury to Guest or licensees or their personal property.
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