Common Questions about Vacation Rental Homes
Questions our guests frequently ask
Are all of the rental properties privately owned?
Yes, all of our homes and condos are owned by individuals. They range in size from studio condo’s to 9 bedroom homes! Each and every property is decorated and furnished to the taste of the individual homeowner. Each home is priced according to location and the amenities within the home. Some homes will have satellite, internet, hot tubs, garages, decks, Jacuzzi tubs, and more! Each and every property is different but you will also find that the majority of our properties do not have air conditioning. If the home or condo does have that, it will be specifically shown as an amenity.
What is included in the cost to rent this property?
Amenities and Starter Kits for Your Convenience
To make your arrival smooth, each Casago Snowshoe rental is stocked with a starter kit of essentials to get you through the first night.
Kitchen Starter Kit:
• Sponge, dish soap, two dish pods, and two laundry pods
• Two rolls of paper towels
• Initial supplies of dishwashing soap and garbage bags
• Firewood is provided for homes with a wood-burning fireplace
Bathroom Starter Kit:
• Travel-size lotion, shampoo, conditioner, body wash, and a bar of soap
• Two rolls of toilet paper
Additional Amenities:
Our rentals are fully equipped with kitchenware, fresh towels, linens, and convenient parking (garage or dedicated spaces within the complex). Some properties feature hot tubs and grills; for homes with a gas grill, we provide propane for your use.
Winter Snow Removal:
During winter, we handle snow removal for driveways, walkways, patios, hot tubs, and decks once snow accumulation exceeds 4 inches. Our team works diligently, but please be patient as we service all properties. Shovels are also available in each home, typically in a closet or on the porch, if you need to clear a path before we arrive.
Enjoy a relaxing stay with everything you need from the moment you arrive!
Are any of the properties pet friendly?
Many of our properties are pet friendly and it will be indicated in the amenities area of the property description.
Do you allow smoking in any of your properties?
All of our properties are NON SMOKING.
How are the rates determined?
Rates are based on a per home, per night rate. We do not charge extra for additional people. However, each home has a maximum amount of guests that it will allow. We do not allow children or adults to sleep in sleeping bags so that the occupancy cannot be increased nor do we allow for camping outdoors of the home. Maximum allowed is noted on each home description and can differ because of bed or sleeper sofa configurations. Please check to be sure your home will allow for the proper occupancy.
Do you allow for weddings, retreats, and large family gatherings in your homes?
Absolutely! We have had several conference meetings in our larger properties and would encourage you to speak with us if you are interested in this type of activity.
What is the reservation/cancellation policy?
At the time of your reservation, you will be asked for a credit card, which we use to
secure the booking for you. We automatically charge your credit card for the first 50% payment.
We will send you, electronically, a rental contract. After you read the contract, it is necessary for you to sign the pages that require signature, and send them back to us
Your reservation is at that time, a guaranteed reservation. You can also read our Terms and Conditions for more information.
If you cancel within 24 hours of booking or 60 days or more prior to your arrival, you will receive a refund of the total paid at booking minus a $100 cancellation fee.
For bookings canceled more than 30 days but less than 60 days in advance of your stay, you will receive half of the deposit paid at booking.
30 days or less before your arrival date, you will forfeit all money paid on your reservation regardless of the reason for cancelation including but not limited to: death in the family, injury, sickness, change of plans, or weather. There will be no refund, nor will you be able to modify your dates. Please consider purchasing Travelers Insurance.
